Services

Mobilus Pty Ltd offers a range of professional services to assist enterprises to justify, plan, and implement mobility solutions. The Mobilus SmartMobility services methodology ensures that enterprises gain the most effective solution from a business, operational, and functional point of view. The Mobilus SmartMobility services approach consists of the following components:-

1. Business Benefits Profile

This first step builds a profile of the organisation in terms of the suitability and potential business value of a mobile solution for an enterprise. At the same time, an assessment is made of any work already undertaken towards implementing a solution and achieving the expected returns. At the completion of this step, the customer will know whether their business has the potential to benefit from a mobile solution and in what areas these benefits can be realised.

2. Return on Investment

This step builds on the output of the first step by building a quantified Return-On-Investment model for the implementation of a solution in the operational areas identified in Step 1. This is performed using real data obtained from the customer’s business together with ROI modelling templates. This assists in prioritising investments so that the initial investment will yield the greatest return to the business.

3. Impact assessment and change management planning

The introduction of a mobile solution into an organisation can bring major changes to the work practices of both field staff and back office staff. In particular, the introduction of mobile technologies and applications into an operational field workforce needs to be planned and executed with appropriate care and attention to ensure success. In this step, plans are put into place for the management of transition and change to new work practices, business processes, and skilling the workforce to use new devices and applications.

4. Implementation

The Mobilus implementation methodology uses an industry-standard approach based around 5 key project stages, as follows:

Plan ð Design ð Build ð Deploy ð Support

This methodology also supports RAD/JAD and iterative development of applications. Rapid application development approaches are utilised so that end-users can have exposure to real applications as early as possible in the project. This is important where applications are being developed for deployment to staff that have little prior knowledge of mobile applications or development. Active Quality Assurance components ensure a tight linkage from stage to stage and that the outcome is fully aligned with real business and end-user needs.

5. Training and change management

This last step in the SmartMobility approach and is focused on managing the transition to new work practices and business processes for the organisation and its staff. All required training and skills adjustment programs are also delivered at this step. The success of the change management techniques employed here is based on the planning approach and end-user staff involvement undertaken in previous steps.